Refund policy

REFUND POLICY

Last Updated: October 2026

We accept returns within 30 days of delivery.

To be eligible for a return:

  • Item must be unused and in original condition.
  • Item must be returned in original packaging.
  • Proof of purchase is required.

Non-returnable items include:

  • Personalized products
  • Gift cards
  • Final sale items
  • Hygiene-related products where applicable

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.

Refunds are processed within 5–10 business days after the returned item has been received and inspected.

If your item arrives damaged or defective, please contact us within 7 days of delivery with photographs of the issue.

For return requests, contact:

cornelius.koun@mail.com